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Kritek, Phyllis Beck.  Negotiating at an Uneven Table:  Developing Moral Courage in Resolving Our Conflicts.  San Francisco:  Jossey-Bass, 2002.

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Patterson, Kerry and Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield.  Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior.  New York:  McGraw-Hill, Second Edition, 2013. 

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Ury, William.  Getting Past No: Negotiating Your Way From Confrontation to Cooperation.  New York:  Bantam Books, 1991.

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